This isn't a discovery call funnel. A short note about where the business currently stands and what's prompting the inquiry is enough to know whether this is worth a conversation.
Thank you for getting in touch! We appreciate you reaching out and will get back to you within 24-48 hours.
Most people know intuitively whether they need positioning work, copy, or both. If it's unclear, say so in the inquiry. That's a normal part of the conversation, not a gap in preparation.
The work is built for service providers, consultants, and creative professionals specifically. If that's not the shape of the business, this likely isn't the right fit, and it's better to know that early.
A response within 48 hours, either a request for more detail or a scheduled call. No automated sequence, no holding pattern.
For full engagements, yes. Details are confirmed once scope is defined.
Availability moves on a rolling basis. The honest answer is sooner rather than later, particularly for the Brand Direction & Execution tier.
The Intensive Day exists for exactly that. One focused session, one resolved decision, no long-term commitment required.